The European department consists of 8 dedicated staff members, 6 of which are involved in creating European tours, ranging from just one night in Belgium, to more complex pan European tours, visiting lots of different destinations. The product team is supported by two very efficient administrative staff.

The department is divided into two specialist areas. There is one team, headed by a Senior European Product Manager covering France, Spain and Portugal, Eastern Europe and Scandinavia. The second team, also headed by a Senior European Product Manager, covers Benelux, Austria, Switzerland, Germany, Italy and European River Cruises. Pan-European tours are covered by both teams.

The Senior Product Managers are continuously researching new ideas and tours to provide a service which caters to a constantly changing tourist environment.